FreeThis is best place to offer something more to customer & increase the conversion rate.Learn more
Easily receive, coordinate, and respond to records requests.
Produce a compliant and appropriate response every time.
Assign responses to staff; send follow-up notices, and more.
Ensure timely deadline reminders.
RequestPro provides a comprehensive platform for the staff within public agencies to receive, process, and respond to public records requests – all while maintaining adherence to the legal requirements and guidelines of the relevant Freedom of Information Act (FOIA), Public Records Act (PRA), or other public records law or statute. The platform incorporates changes to existing laws.
Many public agencies have not quite adapted to the time, cost, and administrative burden demanded of staff for the adequate processing of public records requests. Various required tasks could include the review of the request, record compilation, legal analysis, redaction, back-and-forth correspondence with the requestor, and internal staff communications. RequestPro facilitates each step, saving critical time, effort, and resources that can be utilized for other matters.
Let us personally assist you in setting up, configuring, and implementing the RequestPro platform for your agency needs.
Coordinate records requests by adding staff as users. Easily collaborate by sharing messages, documents, and notes for an effective workflow.
Assign and manage records processing tasks to various staff members across departments, and keep track of task progress.
Allows for inter-agency, and inter-departmental use, across multiple juridictions.
Speed up the time spent on records request processing to focus on other important tasks.
Maintain compliance with the most recent legislation with regular updates.
Allow members of the public to use predictive search functions to easily access common requests.
24/7 Support is available; Custom solutions can be implemented for a more hands off approach.
Configure and adapt the platform to meet your agency’s unique needs, or to convert an existing system.